Last updated: August 3, 2026
Effective date: August 3, 2026
"Platform" means Raysmat, the SaaS product monitoring service provided through our website and related interfaces.
"Marketplace" means any e‑commerce platform supported by Raysmat, including but not limited to eBay, Amazon, Etsy, Shopify, AliExpress, and CJ Dropshipping.
"User" means any individual or entity that registers for or uses the Platform.
"Product Data" means any information submitted by Users or collected by Raysmat regarding marketplace products, including URLs, titles, images, prices, inventory, variants, and metadata.
These Terms of Service (“Terms”) govern your access to and use of Raysmat (the “Platform”), a SaaS product monitoring service operated by Raysmat (“we”, “us”, or “our”). By registering for, accessing, or using the Platform, you agree to be bound by these Terms. If you do not agree, you may not use the Platform.
You must be at least 18 years old or the age of majority in your jurisdiction to use the Platform. By using the Platform, you represent and warrant that you meet this requirement.
Raysmat is a monitoring platform that helps users track product data across multiple e‑commerce marketplaces, including eBay, Amazon, Etsy, Shopify, AliExpress, and CJ Dropshipping. The Platform enables users to:
Raysmat is not affiliated with, endorsed by, or officially connected to any marketplace. Marketplace names, logos, product names, trademarks, and product images remain the property of their respective owners.
You may register for an account using an email address and password, or through Google Login. Passwords are securely hashed.
You may update your email address, change your password, or delete your account at any time through the account settings. Deleting your account permanently removes your account data. If no other user is tracking the same product, the associated stored product record may also be removed.
You are responsible for safeguarding your account credentials and for any activity under your account. You must notify us immediately of any unauthorized use.
Raysmat uses Paddle as its Merchant of Record for all payment processing. All subscription fees are recurring and will be billed automatically according to your chosen plan.
You may cancel your subscription at any time. Cancellation does not immediately terminate service; access continues until the end of the current paid billing period. You are expected to cancel your subscription before permanently deleting your account.
Raysmat does not directly process or store payment card information. Paddle may receive customer information required for payment processing. Payments are processed by Paddle as Merchant of Record. Payment-related matters may also be subject to Paddle's policies and procedures.
By submitting marketplace product URLs, you grant Raysmat the right to store and process the following information solely to provide the Platform's services:
Raysmat does not claim ownership of any product data; all underlying rights remain with the respective marketplace or rights holders.
Users are responsible for ensuring that the product URLs they submit are accurate and that their use of the Platform complies with applicable marketplace terms and policies.
Marketplace information may be obtained from official marketplace APIs, trusted third‑party providers, data partners, or services such as Keepa and RapidAPI providers. Availability depends on these services. Features may become unavailable if third‑party providers change or discontinue their services.
Marketplace information is provided on a best‑effort basis. Raysmat does not guarantee accuracy, completeness, availability, uninterrupted operation, or error‑free marketplace information. You acknowledge that marketplace data may be delayed, incomplete, or incorrect, and that you use such information at your own risk.
The Platform may experience maintenance, outages, API interruptions, infrastructure failures, or third‑party downtime. We do not promise any minimum uptime or service level. Access to Raysmat is provided “as is” and “as available”.
You agree not to, and not to attempt to:
Raysmat reserves the right, without prior notice, to suspend or terminate your account for abuse, fraud, illegal activity, attempts to compromise the service, automated abuse, or violation of these Terms.
All Raysmat software, branding, user interface, source code, documentation, and platform content belong to Raysmat and are protected by intellectual property laws. Marketplace trademarks remain owned by their respective owners. Nothing in these Terms grants you any right to use Raysmat's trademarks or branding without our prior written consent.
Raysmat relies on third‑party providers for:
We are not responsible for the availability, security, policies, or actions of any third‑party service, and we disclaim all liability arising from their failures or changes.
To the maximum extent permitted by law, Raysmat, its owner, contractors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
In no event shall our total aggregate liability exceed the total amount paid by you (if any) during the twelve (12) months preceding the claim. These limitations apply even if we have been advised of the possibility of such damages.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
Raysmat may modify these Terms at any time. We will post the updated Terms on this page and indicate the “Last updated” date. Your continued use of the Platform after the changes become effective constitutes your acceptance of the revised Terms.
We may modify features, discontinue features, update subscription plans, or adjust pricing at our discretion. We will provide reasonable notice of material changes that affect your paid subscription.
[REQUIRES OWNER INPUT]
These Terms constitute the entire agreement between you and Raysmat regarding your use of the Platform and supersede all prior agreements, representations, and understandings.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.
Raysmat shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, war, terrorism, pandemics, government actions, natural disasters, supplier failures, or internet disruptions.
If you have any questions or concerns, please contact us at: